Olivia is an Engagement Lead at a consulting firm. She has served in this role for the last five years and relies on project outcomes and client satisfaction to evaluate her team of consultants (e.g., using surveys, feedback sessions, testimonials, referrals, repeat business). Olivia's director, who is new to the firm, wants her to forego relying on project outcomes and client satisfaction for her team evaluations. Instead, her director wants her to rely solely on utilization rate, i.e., the percentage of one's billable hours to their total hours, measuring how efficiently the team members use their time and resources. Olivia says to her director, "I am extremely fortunate. I have an outstanding team of consultants. We are comfortable with our current evaluation system. Why do we need to change?" Considering Olivia's comment, what is the reason she is resisting this change? Group of answer choices Self-interest Fear of loss Learning anxiety Successful habits