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ome of the practices that determine what is right in terms of quality include: Question 5 options: a - planning processes that address as many

ome of the practices that determine what is right in terms of quality include: Question 5 options: a - planning processes that address as many facets of quality as possible to prevent being blindsided downstream b - relying just on people actions c - setting up a "lessons learned" process d - not standardizing what works a and c all of the above none of the above

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