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ompanies that need to provide global support but lack a large support staff often opt to use ____. a. local service desks b. one global

ompanies that need to provide global support but lack a large support staff often opt to use ____. a. local service desks b. one global support desk c. follow the sun support d. regional in country service desksThe term "help desk" was coined by ____. a. HP b. Novell c. Microsoft d. IBM

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