ompany 1 can enhance 60% of transactions and charge 8 cents per transaction. Company 2 can enhance 40% of transactions and charges 5 cents per transaction. Every phone call that deals with transaction confusion costs $15. Enhancement of transactions leads to a 2% decrease in phone call volume. Which company should I go with? If I had budget of $100,000, would my answer change? If I had a limited budget and limited transactions, which company should I go with?