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On a chilly morning on February 2, 2022, a palpable tension hung as Billy, the ridesharing company RideX's senior manager, grappled with the company's profit

On a chilly morning on February 2, 2022, a palpable tension hung as Billy, the ridesharing company RideX's senior manager, grappled with the company's profit downturn. RideX, a pivotal player in the transportation network industry (TNC), had built its reputation on seamlessly connecting daily commuters with drivers through a user-friendly platform

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