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On a Cost of Quality report, which of the following cost items should be classified as an external failure cost ? Question content area bottom

On a Cost of Quality report, which of the following cost items should be classified as an external failure cost?
Question content area bottom
Part 1
A.
Supplies used in the quality inspection program
B.
Technical support provided to suppliers
C.
Net cost of scrap
D.
Customer returns of defective products

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