Question
On April 30, 2001, at 1:54 p.m., General Dynamics sent an e-mail announcement to its entire work force regarding the implementation of a new dispute
On April 30, 2001, at 1:54 p.m., General Dynamics sent an e-mail announcement to its entire work force regarding the implementation of a new dispute resolution policy (the Policy). The e-mail then limned the Policy's four-step approach to dispute resolution, describing the last step as "[a]rbitration by a qualified and independent arbitrator." General Dynamics fired employee A who claimed he was fired for disability. General Dynamics argues that the employee should be required to arbitrate his claim under the new policy. Do you think the court will require that employee A arbitrate his claim in keeping with the new policy? Why?
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