On August 15, 2018, Aaron and Cathy Smith booked a tour package from ABC Travel and Tours. The tour package includes: roundtrip airfare with roundtrip transfers, 3D/2N accommodation in a 5-star hotel, half day Hong Kong City tour, whole day Disneyland Tour and full board meals. Upon arrival in Hong Kong, Mr. and Mrs. Smith was booked in a 3-star hotel only. Meals served are breakfast and lunch with no dinner. And no one fetch them during their supposedly city tour. They were very angry and sued ABC Travel and Tours for the damages. Is there a contravention of the tenor of the obligation