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On average, 30 customers come to the bank per hour while 1/3 of the customers simply leave directly when they see the the long line
On average, 30 customers come to the bank per hour while 1/3 of the customers simply leave directly when they see the the long line (average of 10 people in line). Assume no customer that enters the line leaves without service. What is the turnover ratio (per hour)?
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