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On board the commercial airline flight, things were going fine until the captain accidentally played for the passengers a pre-recorded announcement stating that the plane

  1. On board the commercial airline flight, things were going fine until the captain accidentally played for the passengers a pre-recorded announcement stating that the plane was about to crash into the sea. There was no actual emergency, and after a short time, the captain realized the error and announced that all was well and that the first announcement had been a mistake. Daphne, an elderly passenger, suffered a serious anxiety attack as a result of the erroneous announcement. Daphne brings an action against the airline for intentional infliction of emotional distress. Which of the following would constitute the airline's strongest argument against liability? a. Daphne was extra sensitive. b. There was no intent. c. The conduct was not extreme and outrageous to a reasonable person d. Daphne did not suffer physical injury. e. None of the above would be a successful argument against liability Please provide legal source

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