Question
On page 77, Jonah counsels the team to get the most out of the bottlenecks once they are identified. Part of Jonah's early advice for
On page 77, Jonah counsels the team to "get the most out of the bottlenecks" once they are identified. Part of Jonah's early advice for a bottleneck is, "Don't have it process defective parts." Let's investigate what that means for the NCX-10 which, true to its name, processes one part every 10 minutes (or 6 parts per hour). Ralph notes that the NCX-10 currently has 585 production hours per month - or 19.5 each day. On average each month, 344 parts processed by the NCX-10 were later scrapped by Quality Control. Rogo's team implemented Jonah's advice and Quality Control began rejecting defective parts before they reached the NCX-10 rather than after. This resulted in a net gain of 4.5% greater productivity for the NCX-10. How many more usable parts did the NCX-10 produce each week?
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