On the bases of cost quality and delivery compare the performance of the two suppiers ( marks) Activity Order Components from Supplier Receiver order Retum reject components to supplier Receive late deliveries Production downtime due to late delivery Production downtime due to defective material Process invoice and pay supplier Dispute invoiced amount Quality audit of supplier Impact 96 orders 87 deliveries 13 returns 6 late deliveries 45 hours 27 hours 12 invoices 2 disputes 1-aude Roller 160 onders 170 delates 14 returms 20 late deliveries 54 hours 33 hours 132 vores 2 2 audts disputes