On the hospital unit where you are a nurse, there is a dilemma of patient call lights going unanswered for an unacceptable period of time. For 2 months, the issue has been briefly addressed at unit staff meetings without a reduction in response time. Obviously, the current measures have not been effective. (Learning Objectives 1, 6, and 7)

a. How might each of the leadership styles address the issue?

b. Describe how the resistance to change might be overcome.

c. What specific actions could decrease staff resistance to change?

d. How might delegation contribute to this problem?