Once a significant change is made to a process, it's important to

Group of answer choices

(a) Remove the systems and equipment to perform the old process

(b) Leave in place the systems and equipment of the old process to give people time to get comfortable with to the new process

(c) Gain acceptance by giving people a choice as to which process they prefer to use

(d) Avoid alienating anyone by broadcasting who is and who is not performing the new process well