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One approach to process improvement is to continuously make small, incremental improvements. Another approach is to rethink the existing process, in effect starting with a
One approach to process improvement is to continuously make small, incremental improvements. Another approach is to rethink the existing process, in effect starting with a clean sheet of paper and considering radically different ways to accomplish the same end. The latter approach is called a. kaizen. b. inventing. c. reengineering. d. overhauling
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