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One employee is in charge of the following activities at a refreshment stand: Activity Activity Time per Customer Greet customer 5 seconds Take order 2

One employee is in charge of the following activities at a refreshment stand:
Activity Activity Time per Customer
Greet customer 5 seconds
Take order 25 seconds
Process order 1.5 minutes
Print receipt 30 seconds
If the demand rate is 20 customers per hour, what are the flow rate (in customers per hour), utilization, and cycle time (in minutes per customer)?
Multiple Choice
20,0.83,0.05
20,0.83,3
24,1,0.04
24,1,2.5

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