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One financial service organization formerly measured its performance using only a single financial measure, profits. It decided to adopt a more balanced measurement approach by

One financial service organization formerly measured its performance using only a single financial measure, profits. It decided to adopt a more "balanced" measurement approach by introducing a 4P Scorecard:
(1)
Profits
(2)
Portfolio(size of loan volume)
(3)
Process(% of processes meeting quality certification standards)
(4)
People(meeting diversity goals in hiring).
Requirement
Evaluate the strengths and weaknesses of the"4P Scorecard."
Question content area bottom
Part 1
This 4P scorecard is
balanced than a scorecard that uses only a single measure, but it has
It
does not have
has
cause-and-effect linkages across each of its measures.

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