One impact of COVID-19 is that the traditional guidance of When an account or invoice has not been paid as agreed, contact the customer and ask for the money.' is no longer generally applicable, according to Tim Paulsen, in Panic Instructions.

A False

B. True for commercial accounts, but not for consumer accounts O C. True for consumer accounts, but not for commercial accounts

D. True

E. False, this is the new guidance but was not the traditional guidance

F. True, based on assigned readings, but this is not found in Panic Instructions.