one incident, an older teenage boy (19) had gotten lost in Gastown in the morning portion of the tour - when Adam found him, he discovered that the boy had fallen behind the group, got lost, and went wandering off, and within a few minutes was accidentally hit (at slow speed) by a taxi when crossing a street. Luckily most traffic in Gastown drives slowly, because drivers recognize there are tourists crossing the road everywhere. As a result the customer was only banged up a little bit on the elbow and he had a sore bottom because he had fallen on the ground. He was fine. And he re-joined the group and was able to ride the e-bikes in the afternoon. Sample of a risk memo based on the above scenario. Use the risk memo format enclosed. A paragraph is three or more sentences.... 1) Start with a paragraph summarizing the background of the facts that lead to the Risk Memo. (Why is this memo being written - first sentence "I am writing this memo because..." 2) The second paragraph will very briefly describe why the business and their partners are 'neighbours' and as a consequence, there may be a chance that the business could get sued for negligence - first sentence "I have determined that our customers (the tourists) are our neighbours because .... 3) The third paragraph will list the several duties that the partners owe to their tourist customers, Be specific. List several. First sentence "Because we owe a duty of care to our customers, on the basis that we are 'neighbours', there are several reasonable legal obligations that we have to consider implementing going forward. I believe the following duties are reasonable for most tourism businesses to implement. Primarily I believe we have duties to do the following on a go-forward basis: a) Ensure that every customer carries a cell phone and has Adam's cell phone on them when they travel as a group around the city and in Stanley Park. This will mitigate the chance of tourists getting lost. b) Ensure that we hire good tour guides in the future....this will also help mitigating risk..(expand on this with a few more word...) c) d) 4) The fourth paragraph will describe what the business will do in response to the duties that you have listed in the above paragraph. First sentence: "As a result of identifying the above duties, we intend to implement the following actions to mitigate our risk of being sued for negligence: a) b)