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One of marking criteria of our Facilities Management paper is: User needs: Current and future user needs, post occupancy evaluation (POE survey) The answer goes

One of marking criteria of our Facilities Management paper is:

"User needs: Current and future user needs, post occupancy evaluation (POE survey)"

The answer goes for 10% of the grade. What should I include?

I conduct an FM audit of one building aimed at catering and car park.

Cheers.

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