One of the 2 key elements of the human-services model, the concept of "_______________", states that when employees have more say in how the organization is managed. One of the 2 key elements of the human-services model, the concept of "_______________", states that when employees have more say in how the organization is managed. Traditional Rulification Specialization Delegation of authority Unity of command Span of control Human-services Employee ownership Sharing of power 360 evaluations Innovative Supportive Active Technical Human Conceptual