One of the following is not a characteristic of customer oriented selling Question 19 Not yet answered Marked out of 1 P Flag question Select one O a The desire to help customers make satisfactory purchase decisions D. All the options available for this question are correct c Helping customers assess their needs d None of the options available for this question are correct e Offering products that will satisfy those needs Question 20 Big multinational corporations face the challenge of which behavioral force where the customer may be located in over 20 countries and require special terms of sale technical support, pricing and customization of products Not yet answered Marked out of Flag oestion Select one a More professionally minded organizational buyers D. Fragmentation of markets Expanding power of major buyers d. Globalization of markets When closing the sale, the sales person should pay attention to more Select one: a. The ceremonial aspect of the presentation b. The one specific benefit that generates the most excitement C. A more detailed analysis of customer objections d Introducing the customer to associated products and services O e. None of the options available for this question are correct When closing the sale, difficulties more probably would happen when Question 14 Not yet answered Marked out of 1 P Flag question Select one O a. The salesperson has too much conndence in the close Ob Verbal and nonverbal clues contradict each other c The salesperson is not strategically prepared for the close a The right moment has passed before the close has been attempted e. The customer responds positively to the trial close Question 15 Not yet red The Board of Directors of Technology x Corporation which manufactures silicone parts for use in surgical procedures is urging the company's management to convert to an electronic data interchange system which of the foowing is NOT an advantage of electronic data interchange (EDI? Marted out of Pagbuo Select one increased human interaction Dowered cost utomatic reordering deficient use of current technology erate inventory management