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One of the key areas of ethical conduct in business is the Responsibility to Customers. Within this responsibility, Consumer Rights is a prime business issue
One of the key areas of ethical conduct in business is the ‘Responsibility to Customers’. Within this responsibility, Consumer Rights is a prime business issue with a number of key business codes (six are detailed in the text) and described in your lecture and class notes. Can you describe a situation under the current pandemic conditions where you believe a company “might be allowed” to violate any of these responsibilities? Is there any way to justify this behaviour given the challenging business environment that currently exists? Carefully explain your answer
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Transport Operations
Authors: Allen Stuart
2nd Edition
978-0470115398, 0470115394
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