One of the major questions of organizational change is, "How do we motivate people to change?" Most of us are working with adults, therefore, the question is even more focused: What motivates adults to learn and change? We know from adult learning theory (Malcolm Knowles,1990) that adult learners (1) learn better when they can apply the concepts and material to their experience and their world, (2) know what they need to know, or at least think they do, and (3) engage in learning to the extent that it helps them in their career, personal and professional development, and in life in general.

Adults have six basic questions they ask when approaching a learning environment:

1. What's in it for me? 2. How can I be in control? 3. What about my experience? 4. Will I learn what I need to know? 5. Will it solve a problem I have? 6. Will it provide me with a better life for my family and myself?

So, think for a moment ... how does this resonate with your decision to pursue a master's degree? Adults are far more likely to want to change if they are getting their needs met. How can adult learning theory support you, as change agent, as you facilitate change within organizational settings?

References: Knowles, M. (1983, Sept.) Making Things Happen By Releasing the Energy of Others. Journal of Management Development. Australia: University of Queensland Business School. Knowles, M. (1990). The Adult Learner: A Neglected Species. Houston, TX: Gulf Publishing Company.