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One of the most talented managers to ever work at ABC Inc. is Ami Holmes. Combining graciousness with high intelligence and creativity, Ami has been

One of the most talented managers to ever work at ABC Inc. is Ami Holmes. Combining graciousness with high intelligence and creativity, Ami has been successful in attracting and building a highly committed and competent division of employees. When interviewed by the national news media for insight into her success, one of the topics that became a primary focus was the challenge of communicating effectively.
In choosing the best channel for complex communication, Ami suggests selecting the richest channel possible. Characteristics that Ami suggests a manager should recognize include all of the following except
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