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One of the points made in this article is that, ...some big-box stores that previously embraced self- checkout have backtracked, and re-embraced an all-cashier, full-service
One of the points made in this article is that, "...some big-box stores that previously embraced self- checkout have backtracked, and re-embraced an all-cashier, full-service format." You were recently hired as an HR Manager for a large retailer facing similar dilemmas as outlined in this article. Apart from the other business concerns outlined in the article, there are HR considerations in either scenario. Complicating matters is that the CEO intuitively favours the the self-checkout option, however the Board of Directors wishes to see facts and analysis before making a decision one way or the other. Based on what you have learned so far on Decision-Making and Team Dynamics, provide insights and analysis on how you would approach these issues in order to motivate your varied employees and drive organizational effectiveness
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