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One of the reasons why job performance should be defined only in terms of behaviors, and not in terms of results, is that results are
One of the reasons why job performance should be defined only in terms of behaviors, and not in terms of results, is that results are
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possible to interpret in a variety of ways, and thus are easily manipulated.
a poor indicator of a firm's success.
often influenced by factors that are beyond the employee's control.
not as connected to the central concerns of managers
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