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One of the strategies of the internal process perspective of the balanced scorecard is to improve the quality of the manufacturing process. Which of the

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One of the strategies of the internal process perspective of the balanced scorecard is to improve the quality of the manufacturing process. Which of the following is not one of the measures? Select one: O a. Return on investment. b. Machine downtime. o c. Number of machinery breakdowns. d. All of the above are correct answers

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