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One of your team, Steven has just completed an important project, in which he took the lead with a small group of 4 team members.
One of your team, Steven has just completed an important project, in which he took the lead with a small group of 4 team members. The problem is that he misunderstood the project's specification, and you didn't stay in touch with him while he and team were working on it. Now, he's completed the project and lead the team in the wrong way, and you're faced with explaining this to an angry client. How would you ensure that this does not happen again?
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