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One operator services a bank of five machines. Machine running and service times are both exponential. Machines run for an average of 180 minutes between
One operator services a bank of five machines. Machine running and service times are both exponential. Machines run for an average of 180 minutes between service requirements, and service time averages 60 minutes. The operator receives $20 per hour in salary and fringe benefits, and machine downtime is $70 per hour. | ||||||||||
a) If each machine produces 60 pieces per hour while running, find the hourly output of each machine, when waiting and service times are taken into account. | ||||||||||
b) What is the average amount of time (in minutes) that a machine has to wait before being serviced by the operator? | ||||||||||
97.08 | ||||||||||
c) Determine the optimum number of operators. | 2 servers | |||||||||
at 2 servers it provides the lowest total cost of the 3 options (=139.3125) | ||||||||||
Copy and paste onto this worksheet the output used in anwering the questions above. | ||||||||||
When copying and pasting, use Copy > Paste Special > Picture | ||||||||||
Finite Source Waiting Line Model | ||||||||||
Population Size | N = | 5 | 5 | 5 | ||||||
Number of servers | M = | 1 | 2 | 3 | ||||||
Average service time | T = | 60 | 60 | 60 | ||||||
Average time between service calls | U = | 180 | 180 | 180 | ||||||
P(wait) - from table | D = | 0.8900 | 0.2840 | 0.0520 | ||||||
Efficiency factor - from table | F = | 0.7120 | 0.9550 | 0.9950 | ||||||
Service factor | c = | 0.250 | 0.250 | 0.250 | #DIV/0! | |||||
Average number waiting | L = | 1.4400 | 0.2250 | 0.0250 | 0.0000 | |||||
Average waiting time | W = | 97.0787 | 11.3089 | 1.2060 | #DIV/0! | |||||
Average number running | J = | 2.6700 | 3.5813 | 3.7313 | #DIV/0! | |||||
Average number being serviced | H = | 0.8900 | 1.1938 | 1.2438 | #DIV/0! | |||||
Per Time | ||||||||||
Unit | ||||||||||
Service cost = | 20 | 20 | 40 | 60 | 0 | |||||
Downtime cost = | 70 | 163.1 | 99.3125 | 88.8125 | #DIV/0! | |||||
Total Cost = | 183.1 | 139.3125 | 148.8125 | #DIV/0! | ||||||
Note: You must enter D and F (based on N, C, and M) from the table in the text. |
A= 32.04
Please give a detailed explanation on how to solve A.
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