One potential negative impact on customer value, within logistics, is the concept of being out of stock.
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Question:
One potential negative impact on customer value, within logistics, is the concept of being "out of stock." This discussion takes a closer look at what happens when an item is "out of stock" and how it impacts a business or an organization.
- From the perspective of business, what does it mean to be "out of stock"?
- What are some of the contributing factors that could lead to an "out of stock" result for a business or an organization?
- How does an "out of stock" scenario impact an organization's brand identity with customers or consumers?
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