Online business and shopping is in vogue. It has facilitated the purchase of books, electronics, and most anything available at your local shopping mall. Mason is a regular buyer of goods over the Internet. He has purchased a number of articles before, like watches and books, via the Internet.

This time he decides to purchase a notebook through the Internet. He browses the Web and finds a notebook that is offered by Xmachi Inc. He decides to place an order for the notebook on the Internet. The book arrives at his doorstep within two days.

On delivery, he notices that the notebook that he received was not the one that he had ordered. The notebook does not have the configuration that he had requested. It is a poorer configuration.

When contacted, the customer-care department gives a cold response. Vengeance is creeping into his mind. Finally, he decides to teach the notebook manufacturer a lesson. Being a network administrator of his firm, he knows exactly what he is supposed to do.

1. What will Mason do to defame the notebook manufacturer?
2. What information will Mason need to achieve his goal?