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Online firms like Amazon.com that adopt a B2C model do all of the following except _______. emphasize a consumer focus try to build long-term relationships

Online firms like Amazon.com that adopt a B2C model do all of the following except _______.

emphasize a consumer focus

try to build long-term relationships with their customers

try to understand how customers behave online

are focused on individual buyers

focus on facilitating sales transactions between businesses

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