Question
Online purchases. An online shopping website ships on average 11,000 orders each day. At the present time, about 5 out of 1000 orders that are
Online purchases. An online shopping website ships on average 11,000 orders each day. At the present time, about 5 out of 1000 orders that are shipped are shipped with the incorrect merchandise. As part of an effort to reduce errors in the fulfillment of orders, robots have been inserted into the process of filling orders. You will monitor the proportion of incorrect orders discovered each day and determine if the robots improve the process. What type of control chart will you use? What are the initial center line and control limits? If there has been an improvement, what do you expect to see on the control chart?
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