Only people who currently work for Starbucks are eligible to be a member of the Starbucks board of directors. This ensures that the board makes decisions that are in the best interests of shareholders.

True

False

Managers who do not recognize confirmation bias are more likely to ignore solutions to problems that do not confirm prior beliefs. True False

Elizabeth Lyle in her Ted Talk How to Break Bad Management Habits Before They Reach the Next Generation of Leaders concludes that one of the impediments to breaking bad management habits is that current middle managers do not want to push against upper management for fear of being passed over for promotion. True False

Net Present Value calculations ignore the risks of the cash flows. True False

Leaders who suffer from confirmation bias are unlikely to value the outcomes of productive debates and brainstorming sessions if the conclusions do not support their initial views about the issue that is being debated.

True False

Managers who do not correct for confirmation bias are likely to ignore solutions to problems that do not confirm preexisting views. True False

Chieh Huang teaches us that people who are micromanaged lose their ambition to be actively involved in the success of an organization. True False

Members of the Board of Directors of Starbucks have two legal obligations; (1) the duty of care, which generally requires that Board members exercise appropriate diligence in making decisions and in overseeing management of the Company; and (2) the duty of loyalty, which generally requires that Board members make decisions based on the best interests of the Company and its shareholders, without regard to any personal interest.

True

False

The Board of directors of Starbucks is only considers diversity when searching for new board members in terms of professional experiences and backgrounds.

True

False

Chieh Huang teaches us that in order to avoid the pitfalls of micromanagement you must trust the people you are responsible for managing. True False

One of the conclusions of Elizabeth Lyle in her Ted Talk How to Break Bad Management Habits Before They Reach the Next Generation of Leaders is that the refinement of management techniques requires that upper management trusts a new generation of managers and the new generation of managers must trust the current upper management to respect their ideas and give them room to reform current management practices. True False

It is not the responsibility of the Board of Directors of Starbucks to oversee the risks to which the company has exposure. This is the responsibility of insurance companies and the government.

True

False

According to David Hoffeld if we recognize that people use frames to organize ideas and information it is possible to incorporate this knowledge into efforts to sway people in an argument to your position. True False

Chieh Huang teaches us that the upside of micromanagement is control over the outcomes and reduction of waste. True False

What we learn from Patrick Healy is that confirmation bias is a leadership technique that helps people incorporate many views and new information as it arrives to make better decisions. True False