Question
On-The-Go Takeaways is an Australian fast-food chain with more than 15,000 restaurants across all territories and states. On-the-Go was one of the most successful companies
On-The-Go Takeaways is an Australian fast-food chain with more than 15,000 restaurants across all territories and states. On-the-Go was one of the most successful companies during the global economic-financial crisis, with a promising increase in market value since 2013. Moreover, the organization was successful in keeping 87% of its outlets open during COVID-19. This success is attributable to rationalizing their fast food options and complying with COVID-19 safe government requirements.To help On-The-Go Takeaways sustain its success and potentially re-open some of its outlets, develop a Balanced Scorecard (BSC) for On-the-Go.
The BSC must have two (2) relevant objectives(2 marks)and four (4) associated performance measures (two lag and two lead indicators)(8 marks)for each of the four (4) dimensions of the BSC. (Please delete the table, if you find it difficult to write the answer within the table).(Total Marks: 10)
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