open seating pass-through point-of-sales (POS) system reservation residence time restaurant manager seating server sous-chef station chef steward walk-ins ____ 26. Process of finding seats for customers in a restaurant. ____ 27. Promise to hold something for a customer until the customer needs it. ____ 28. Seating method in which customers are seated on a first come, first served basis. ____ 29. Customers who arrive at a restaurant, but have not made a reservation. ____ 30. Time that it takes a party to eat a meal, pay the bill, and leave the restaurant. ____ 31. Computerized system for recording an order at the place where the order is taken. ____ 32. Special area equipped with heat lamps to keep the food hot until served. ____ 33. Worker responsible for everything that happens in the front-of-the-house. ____ 34. Worker who meets and anticipates customers' needs. ____ 35. Worker who is the second-in-command in the kitchen. ____ 36. Worker who supervises the dishwashing, pot washing, and cleanup