operation management:

$**1.$ Which of the following is NOT a core function of operations management?$**$

A$.$ Planning and controlling operations

B$.$ Designing products and services

C$.$ Marketing and selling products and services

D$.$ Managing finances

$**2.$ Which of the following is NOT a type of operations layout?$**$

A$.$ Product layout

B$.$ Process layout

C$.$ Fixed$-$position layout

D$.$ Hybrid layout

$**3.$ Which of the following is NOT a factor to consider when selecting a location for an operation?$**$

A$.$ Proximity to customers

B$.$ Proximity to suppliers

C$.$ Availability of labor

D$.$ Government regulations

$**4.$ Which of the following is NOT a type of inventory control system?$**$

A$.$ Economic order quantity $($EOQ$)$

B$.$ Just$-$in$-$time $($JIT$)$

C$.$ Material requirements planning $($MRP$)$

D$.$ Fixed$-$order quantity $($FOQ$)$

$**5.$ Which of the following is NOT a technique for forecasting demand?$**$

A$.$ Time series analysis

B$.$ Causal forecasting

C$.$ Delphi method

D$.$ Simulation

$**6.$ Which of the following is NOT a step in the process of quality control?$**$

A$.$ Planning and design

B$.$ Process control

C$.$ Product inspection

D$.$ Customer feedback

$**7.$ Which of the following is NOT a type of supply chain strategy?$**$

A$.$ Push strategy

B$.$ Pull strategy

C$.$ Vertical integration

D$.$ Outsourcing

$**8.$ Which of the following is NOT a type of project management tool?$**$

A$.$ Gantt chart

B$.$ Project network diagram

C$.$ Critical path analysis

D$.$ Work breakdown structure

$**9.$ Which of the following is NOT a type of risk management technique?$**$

A$.$ Risk identification

B$.$ Risk assessment

C$.$ Risk mitigation

D$.$ Risk monitoring

$**10.$ Which of the following is NOT a goal of operations management?$**$

A$.$ To produce goods and services efficiently and effectively

B$.$ To meet customer demand

C$.$ To improve quality

D$.$ To reduce costs

$**11.$ Which of the following is NOT a factor that affects the volume and variety of production?$**$

A$.$ Customer demand

B$.$ Product design

C$.$ Production technology

D$.$ Competition

$**12.$ Which of the following is NOT a type of production system?$**$

A$.$ Job shop

B$.$ Batch production

C$.$ Mass production

D$.$ Flexible manufacturing system

$**13.$ Which of the following is NOT a type of process flow analysis tool?$**$

A$.$ Process flow chart

B$.$ Work flow diagram

C$.$ Operation process chart

D$.$ Decision tree

$**14.$ Which of the following is NOT a type of performance measure?$**$

A$.$ Productivity

B$.$ Efficiency

C$.$ Quality

D$.$ Customer satisfaction

$**15.$ Which of the following is NOT a type of benchmarking?$**$

A$.$ Internal benchmarking

B$.$ Competitive benchmarking

C$.$ Functional benchmarking

D$.$ Strategic benchmarking

$**16.$ Which of the following is NOT a type of lean manufacturing technique?$**$

A$.5$S

B$.$ Kanban

C$.$ Value stream mapping

D$.$ Total quality management

$**17.$ Which of the following is NOT a type of Six Sigma tool?$**$

A$.$ DMAIC

B$.$ DFSS

C$.$ Poka$-$yoke

D$.$ Kaizen

$**18.$ Which of the following is NOT a type of supply chain management software?$**$

A$.$ Enterprise resource planning $($ERP$)$

B$.$ Customer relationship management $($CRM$)$

C$.$ Supplier relationship management $($SRM$)$

D$.$ Manufacturing execution system $($MES$)$

$**19.$ Which of the following is NOT a type of green supply chain initiative?$**$

A$.$ Reducing energy consumption

B$.$ Reducing waste

C$.$ Using renewable resources

D$.$ Outsourcing production to low$-$cost countries

$**20.$ Which of the following is NOT a trend that is affecting operations management?$**$

A$.$ Globalization

B$.$ Technological change

C$.$ Increasing customer demand for customization

D$.$ Decreasing importance of quality