operations management:

$**1.$ Which of the following is NOT a primary function of operations management?$**$

$($a$)$ Planning and controlling the production of goods and services

$($b$)$ Designing and managing the supply chain

$($c$)$ Managing the workforce

$($d$)$ Managing financial resources

$**2.$ Which of the following is a key goal of operations management?$**$

$($a$)$ Maximizing profits

$($b$)$ Minimizing costs

$($c$)$ Meeting customer demand

$($d$)$ All of the above

$**3.$ Which of the following is a type of process layout?$**$

$($a$)$ Job shop

$($b$)$ Process shop

$($c$)$ Assembly line

$($d$)$ All of the above

$**4.$ Which of the following is a type of inventory control system?$**$

$($a$)$ Economic order quantity $($EOQ$)$

$($b$)$ Just$-$in$-$time $($JIT$)$

$($c$)$ Materials requirement planning $($MRP$)$

$($d$)$ All of the above

$**5.$ Which of the following is a measure of quality?$**$

$($a$)$ Defects per million opportunities $($DPMO$)$

$($b$)$ Percent yield

$($c$)$ Customer satisfaction

$($d$)$ All of the above

$**6.$ Which of the following is a type of quality control chart?$**$

$($a$)$ Pareto chart

$($b$)$ Control chart

$($c$)$ Ishikawa diagram

$($d$)$ All of the above

$**7.$ Which of the following is a type of supply chain management?$**$

$($a$)$ Vendor$-$managed inventory $($VMI$)$

$($b$)$ Collaborative planning, forecasting, and replenishment $($CPFR$)$

$($c$)$ Continuous replenishment program $($CRP$)$

$($d$)$ All of the above

$**8.$ Which of the following is a type of project management tool?$**$

$($a$)$ Gantt chart

$($b$)$ Critical path method $($CPM$)$

$($c$)$ Work breakdown structure $($WBS$)$

$($d$)$ All of the above

$**9.$ Which of the following is a type of risk management technique?$**$

$($a$)$ Failure mode and effects analysis $($FMEA$)$

$($b$)$ Fault tree analysis $($FTA$)$

$($c$)$ Root cause analysis $($RCA$)$

$($d$)$ All of the above

$**10.$ Which of the following is a type of sustainability initiative?$**$

$($a$)$ Energy conservation

$($b$)$ Waste reduction

$($c$)$ Water conservation

$($d$)$ All of the above

$**11.$ Which of the following is a type of innovation management technique?$**$

$($a$)$ Brainstorming

$($b$)$ Prototyping

$($c$)$ Testing

$($d$)$ All of the above

$**12.$ Which of the following is a type of technology that is used in operations management?$**$

$($a$)$ Enterprise resource planning $($ERP$)$

$($b$)$ Manufacturing execution system $($MES$)$

$($c$)$ Supply chain management $($SCM$)$

$($d$)$ All of the above

$**13.$ Which of the following is a type of operations management certification?$**$

$($a$)$ Certified Production and Inventory Control Manager $($CPIM$)$

$($b$)$ Certified Supply Chain Management Professional $($CSCMP$)$

$($c$)$ Certified in Operations Management and Supply Chain Management $($COOPM$-$SCM$)$

$($d$)$ All of the above

$**14.$ Which of the following is a trend in operations management?$**$

$($a$)$ The increasing importance of data and analytics

$($b$)$ The rise of the digital supply chain

$($c$)$ The need for sustainability

$($d$)$ All of the above

$**15.$ Which of the following is a challenge in operations management?$**$

$($a$)$ Global competition

$($b$)$ Technological change

$($c$)$ Regulatory compliance

$($d$)$ All of the above

$**16.$ Which of the following is an opportunity in operations management?$**$

$($a$)$ The rise of e$-$commerce

$($b$)$ The growth of emerging markets

$($c$)$ The increasing demand for customization

$($d$)$ All of the above

$**17.$ Which of the following is a skill that is important for operations managers?$**$

$($a$)$ Problem$-$solving

$($b$)$ Communication

$($c$)$ Teamwork

$($d$)$ All of the above

$**18.$ Which of the following is a role for operations managers?$**$

$($a$)$ Planning and scheduling

$($b$)$ Managing inventory

$($c$)$ Ensuring quality

$($d$)$ All of the above

$**19.$ Which of the following is a decision that operations managers make?$**$

$($a$)$ How many products to produce

$($b$)$ When to order raw materials

$($c$)$ How to allocate resources

$($d$)$ All of the above