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Operations Management: a. Describe the importance of quality management in achieving operational excellence. Discuss various quality management tools and techniques used in improving organizational processes.

Operations Management: a. Describe the importance of quality management in achieving operational excellence. Discuss various quality management tools and techniques used in improving organizational processes. b. Analyze the concept of supply chain management and its role in enhancing operational efficiency. How can companies optimize their supply chains to mitigate risks and improve responsiveness? c. Discuss the principles of lean management and its application in reducing waste and improving productivity within manufacturing and service industries.

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