Operations Management

This scenario relates to a board game event for students, scheduled for 6pm on Friday. You have been working with volunteers who signed up in advance to plan and lead the event.

Time: Friday, 5:45pm From: J. Student Subject: Sorry! Hello! I signed up to lead one of the games tonight, but I won't be able to make it. I have an assignment due at midnight that I haven't finished and I now need to work on it. I will help out at the next event instead. Jan

Question: In addition to the email response above, what other steps, if any, would you take in response to this situation?