Option 2 - Case Study -Taking Responsibility -Empowered Employees Achieve Excellence at Johnson Controls

Review the Taking Responsibility Case Study in Chapter 9 (page 295) and respond to the following questions in your essay.

What elements of a high-performance work system are described in the case study? In what way does the use of teamwork contribute to high performance at Johnson Controls? How does the use of technology support teamwork?

Please be specific in your response and utilize concepts from the text and your research to formulate your analysis.