Or it could be Amy's "cultural norms" in just the way she was raised (Cardon et. al. (2023). Clearly, she has a different listening style from others. Whoever is leading the meeting should be skilled to engage every employee during that meeting. "Once the meeting begins, you have several options for achieving productive outcomes." (Cardon et. al. (2023) Cultivating connections and diversity is critical to addressing issues in the workplace (Cardon et. al. (2023). This includes trying to understand Amy's point of view and considering any internal conditions influencing her behavior. For example, As Amy's manager I would best address the situation by applying