Organizational behavior(OB) is the study of human behavior in organizational settings, of the interface between human behavior and the organization, and of the organization itself (Griffin, Phillips & Gully, 2020). OB helps explain and predict how people and groups interpret events, react, and behave in organizations and describes the role of organizational systems, structures, and process in shaping behavior (Griffin, Phillips & Gully, 2020).How is OB used is a matrix to measure processes in shaping in your organization?

Griffin, R.W., Phillips, J.M., & Gully, S.M. (2020).Organizational behavior: managing people and organizations(13thed.). Boston, MA: Cengage. https://www.gcumedia.com/digital-resources/cengage/2020/organizational-behavior_managing-people-and-organizations_13e.php)