Organizational change can best be defined as

A $)$ ?rethinking the organization's target markets

B $)$ ?innovation that affects employees and customers

C $)$ ?a "cleaning house" of the top executives

D $)$ ?any alteration of people, structure, or technology.

Alison has an idea for improving the efficiency of her work area. When she approached her supervisor, she was asked to shepherd the idea through the approval, implementation, and evaluations processes. Alison has become a

A $)$ ?supervisor

B $)$ ?change agent

C $)$ ?group leader

D $)$ ?job coach

Organizations need change because

A $)$ ?the future is unpredictable

B $)$ ?the environment is stable

C $)$ ?external and internal factors create the forces for change

D $)$ ?employees get bored with the status quo

The technology change in the manufacturing process of New Ideas, Inc. $\text{'}$ s products to make the process more efficient is the result of a competitor lowering its price. Therefore, it was a $($ n $)$

A $)$ ?external force of change

B $)$ ?internal force of change

C $)$ ?marketplace force of change

D $)$ ?economic force of change

Which one of the following represents a change in technology?

A $)$ ?Most business communication involves email.

B $)$ ?Electricity is produced by generating plants that burn coal.

C $)$ ?Bold, bright colors in clothing and wall paint have largely replaced neutrals.

D $)$ ?The participation rate of the U $.$ S $.$ ?labor force is at its lowest point in the last $40$ ?years.

Sales are down; unemployment is up $.$ ?Evergreen Park Homes can no longer support its current level of production. Evergreen is facing a change in

A $)$ ?government regulations

B $)$ ?technology

C $)$ ?consumer preferences

D $)$ ?the economy