Organizational control

Organizational control is the process of making sure that organizational activities live up to expectations. Companies and managers set up standards for work productivity and work quality, and then must monitor work to be sure it is living up to those standards. Control also includes actions that are taken when work isn$$t meeting standards $$ what is the company doing to reduce deviations from standards?

A key part of control is having information about the work done in the organization. This information is used both to set standards, but also to see how closely work is matching those standards. As a result, companies must determine exactly what information they will collect, how they will obtain that information, and how they will respond to the information once they get it$.$ Most organizations measure and control performance using quantitative financial measures.

Use your knowledge of control to answer the following question.

Most organizations measure and control performance using:

Quantitative financial measures

Third party evaluators

Current qualitative performance measures

Manager estimates of performance