ou are required to write a brief memorandum explaining the concept of Total Quality Management describing how this approach would apply to the case study found on Dresang: Exercise, Form 18. You must briefly explain which diagrams and charts referenced in Dresang: Exercise 5 would be most beneficial in addressing the issues reflected in the case study, and what purpose each would serve in process management. This is a graduate-level research assignment designed to test your ability to conduct effective research, gain a nuanced understanding of complex concepts, synthesize the ideas reflected in your research with those reflected in your textbook readings, and to evaluate and apply these ideas to an issue of political economics. As with all graduate-level assignments, you are expected to comport yourself with the highest writing, research, and ethical standards. To do well on this Administrative Memorandum: Process Management Assignment you must conduct high-quality research and offer a rich, well-supported analysis; mere opinion or conjecture will not suffice