ou are the Lead Business Analyst for a work project within the Royal Bank of Scotland in New York. It is very exciting to be part of this project because it is a very high profile and the senior stakeholders in the bank are closely involved. The objective of the program is to implement a mobile technology payment solution to enable customers to use their mobile devices to pay for goods and services in retail outlets. This new technology has not been implemented anywhere in the world in quite the way that is planned in this project. Your role is to work on the Business Analysis Approach for the program including a comprehensive stakeholder analysis, work activities and estimates around Business Analysis resourcing. It is promising to be a complex piece of work for you and your team overall and you should plan the team's Business Analysis activities accordingly. The Project Manager has set up a meeting with you to discuss the Business Analysis work activities and your thoughts around how best to manage team performance. He also wants to understand your views on whether this project should be a predictive or adaptive approach and how this will impact your