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ou work for a very progressive health care organization that is seeking to better understand its consumers and how to enhance its products and services

ou work for a very progressive health care organization that is seeking to better understand its consumers and how to enhance its products and services to meet the future needs of those consumers. The CEO has asked you to scan the horizon for signals of change. Your FIRST step should be which of the following:
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Evolve to better thrive in the environment of anticipated future change
Respond by uncovering specific implications of future change and plan accordingly
Ignore the environmental signals and do nothing
Detect changes on the horizon that may pose threats or opportunities

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