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our (a) Explain the requirements for achieving a Total Quality Management (TQM) approach with in 2JN. (10 marks) (b) Identify the important issues and work

our (a) Explain the requirements for achieving a Total Quality Management (TQM) approach with in 2JN. (10 marks) (b) Identify the important issues and work groups that need to be considered when organising the TQM training in 2JN. (10 marks) (c) Discuss the claim that high quality 'will both put costs down and revenue up

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